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Order Policy

Please also note that Lab Corp and Online Lab Order require that all patients tested be at least 18 years old. Online Lab Order is unable to process orders for anyone under the age of 18.

Discount coupon codes issued by Online Lab Order are dispensed as a courtesy to our clients.Orders used after expiration will be processed without the discount.

Monthly specials are only honored during the month they are featured.Coupons are not redeemable for cash and only one coupon may be for each purchase.

You may cancel your blood test ( order) anytime before you actually go in to the clinic for your blood draw. However, your refund will be less six percent (6%) of the total amount of your original charge. This is to offset our costs of administrating the order, plus the costs to us charged by your credit card company for processing your 'charge' and your refund.Once you have your blood drawn by the clinic and sent to the lab for testing, no refund can be done.

Unused requisitions for lab orders will no longer be valid after six (6) months from the purchase date, no credit or additional services will be provided in exchange for unused requisitions after three (3) months from the original purchase date. Please note, requisitions that have not been used within ninety (90) days from the date they are issued may have to be reissued to you due to LabCorp removing unused requisitions from their system, and may result in a $15 renewal fee charged to you.

Please note thatNew York, New Jersey,Rhode Island and Maryland state laws prohibit direct-access testing and LabCorp has temporarily suspended testing in Massachusetts.Online Lab Order is unable toprocess orders in these states at this time.

Due to HIV state testing laws, website users in certain states that order an HIV test will be notified by email that pre-test and/or post-test counseling are required.All this means is that telephone counseling andacknowledgment of the HIV Consent Formmay be required prior to release of the HIV lab requisition and the HIV test results.

Thank you for your business.

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